







Please be aware that all orders are processed within 2 business days (NOT including weekends, sales or holidays).
SHIPPING RATES:
4 The Journee is NOT responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.
What is a Pre Order item? What if I want to cancel a Pre Order?
Your Pre Order items will alway ship on or before the Pre Order date on your item.
A Pre Order item is one that you are ordering before we have it in inventory. You may cancel a pre order item up until the time your order has begun processing. To cancel a preorder item, please Sign In to your account and go to "My Orders". Click "View Order" under Order Detail & Tracking.
If the order has not started processing, then next to the item(s) there is a cancel button. You may cancel it yourself there or you may contact customer service via phone or live chat to assist you. Once your order has been sent to a shipping facility it may no longer be cancelled.
4 The Journee understands that ordering online is not easy. We want to make your online shopping experience as easy as possible. We are happy to exchange your item for a store credit to be used towards a future purchase.Eligible items may be returned for store credit ONLY. NO REFUNDS!
We reserve the right to refuse any return if the item appears damaged, worn, returned after the 5th day or is a final sale item. Please note that shipping and handling fees are non-refundable.
All orders will be processed and shipped within 48 hours pending availability and credit card verification.
We ship via USPS Priority Mail - DELIVERY TIME DOES NOT INCLUDE SUNDAYS OR HOLIDAYS
Please ship items back including your name, email, phone number, and address inside the package:
4 The Journee Boutique
P.O. BOX
Hi FASHIONISTA,
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